Gallaher is adding experienced Fire Alarm Inspection & Testing and other life safety systems technicians to its service department in the Alcoa, TN corporate office (Knoxville area). Gallaher is the only state-wide Notifier by Honeywell dealer and is UL-Listed for fire alarm. Due to the specialized nature of the position, we have listed the opportunity in your area in hopes of developing an interest in Gallaher and inspiring the best candidate to join our team! The position would require being permanently located within a normal commute time to our office. Some travel may be required.
Position Summary: The Service Inspection Technician is responsible for the physical/operational inspection and documentation of low voltage systems including, but not limited to, fire alarm, access control, CCTV, nurse call and security. All work must be done while developing and maintaining relationships with a broad base of external customers including commercial facilities, entertainment venues, places of worship, manufacturers, etc. as well as with internal customers (salespersons, technicians, etc.).
Perform routine inspections, testing, and preventative maintenance on low voltage systems.
Thoroughly and accurately complete associated documentation for all inspections.
Troubleshoot systems to determine source of problem and recommend solution(s).
Completion and transmittal of assigned work orders to office on daily basis.
Attend all scheduled in office technician meetings.
Participate in on call Service rotation at regularly scheduled intervals.
Job Qualification and Skills:
1-2 years of industry experience (preferred).
High School Diploma or equivalent (required).
Ability to read and interpret technical drawings and parts manuals to diagnose/troubleshoot and repair minor issues.
Experience with hand tools and multi-meter usage.
Ability to follow verbal and written instructions.
Ability to regularly carry and climb a 6' or taller ladder.
Ability to carry and move equipment and tools weighing up to 75 pounds.
Ability to use ladders and lifts to include work in unusual and sometimes difficult locations.
Possess a valid driver’s license and a driving record that meets company requirements (required).
Maintain a professional appearance, attitude, and ability to communicate with customers at all levels.
Personality Requirements: Positive Attitude, Organized, Excellent Interpersonal Skills, Excellent Communication Skills (verbal/written) Trustworthy, Honest, Responsible
Company Presentation: Gallaher celebrates commitment to excellence by maintaining its stature as the region’s premier low voltage technology solution provider. Through our vision to help our clients and the communities we serve live safer and more enjoyable lives, we deliver a superior experience to those with whom we partner. In addition to on-going projects, Gallaher successfully completed more than 3,000 projects in the past 4 years, delivering the best in the design, integration, installation and service of life safety, security, communication, and professional audio video solutions. We are proud to be one of the most comprehensive low voltage systems providers in the Southeast with the advantage of more than 400 years of combined experience. We strive to provide our customers with the best value through our product and services at a fair price.
Note: Critical features of this job are described above. They may be subject to change at any time. Additional duties and responsibilities may be revised temporarily or indefinitely due to business demands and objectives and/or due to workflow and workload. Job descriptions will be revised regularly to ensure they are accurate and reflect actual work regularly expected of and executed by the positions within the company – however, occasionally employees may execute duties and functions that may not be written or included in the job description due to a revision in progress or delayed – however, changes and revisions will be made in writing as soon as practical. Questions regarding the work expected of any employee should be directed to the employee’s immediate manager or to the HR department.